Brenda Eckstein International

Strategy, Leadership, Integral Coaching and Communication consulting

Countdown to 2022

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I first wrote and published this article, ‘Countdown’ in 2017 and the feedback was great, so I repeated in 2018. That seems like such a long time ago. And the world was so different. Since then, we have been stirred out of complacency.

We have endured unenviable disruption in many areas of our lives – and we are still living in great uncertainty, subject to change being forced on us. Yet, innovation can be one of the positive outcomes of disruption. And it begins with you. How can you think differently, be a better person and live as the ‘gift to the world’ that you are intended to be?

Following my own reflections, I’m sharing a modified version of the two previous articles with you:

Life is full of countdowns. We prepare for events or calendar dates that will make a numerical or biblical difference to our lives. Children, eagerly awaiting the arrival of a certain date, are often encouraged to count the number of ‘sleeps’ until the event, whether the occasion be leaving to go on holiday, celebrating their birthday or the arrival of an important person. Anticipation and conscious or unconscious countdowns usually go together.

In talking about countdowns, we are talking about numerical sequences and in doing so, we need to remember that numbers mean different things to different groups. For example, at the time of writing, the ‘Western date’ is December 13, 2021. The current Islamic calendar year is 1442 H (AH meaning Anno Hegirae, the Hijri year) and thus the date is Jumada al-Awwal 9 1443, whereas the Hebrew date is Tevet 9 5782.

Let me give you an example relating to the Western calendar: A significant event for many in the Western world is Christmas, marked on our Gregorian calendars as December 25th. In the ‘run up’ (or shall we refer to it as ‘countdown’) to that date, a popular tradition, again presumably to capture the attention of children, is the counting of the ‘Twelve Days of Christmas’. I was fascinated to read that the counting should start on Christmas Day. It wouldn’t be nearly as exciting for children to begin counting the days only once they have received their presents! Another intriguing fact is that there are hidden meanings to each of the elements in the song starting ‘On the first day of Christmas my true love gave to me…’.

In general, in the Western world, once the commercial and family frenzy of Christmas has passed, adults tend to focus on the lead up to New Year. Most of us have an array of ‘new years’ in our lives, marked by various religious observances and holidays or a birthday which also results in a new numerical age for us. A ‘new year’ can also come with a change in status, for example, the transition to being legally responsible, flying an aeroplane or becoming a ‘pensioner’.

But not many are linked to ‘resolutions’ the way it is expected that people should make ‘new year resolutions’. In my experience as a coach, few people actually enact their stated intentions, whether they be promises to themselves or to others.

I’m advocating that people rather first reflect on their past (what happened), then how it impacted on them emotionally, make meaning out of their reflections and then decide on possible actions. And we have to implement and sustain those actions for true learning to occur. For those academically inclined, you can see that my thought processes tend to follow a Kolb Experiential Learning Cycle pattern.

In order to make this reflection exercise more fun, I have crafted a countdown intended as a means of transitioning to a better ‘way of being’ in 2022. To help you, here are my suggestions and questions. Please list the:

• 12 top achievements in your life
• 11 people who have helped you to achieve
• 10 biggest challenges you have ever faced and overcome
• 9 learnings from these challenges
• 8 activities and experiences that energise you
• 7 people or situations you’ll avoid because you find them toxic
• 6 things you need to continue doing
• 5 activities or thoughts you should avoid or minimise
• 4 new undertakings or practices you have space to start engaging in
• 3 things you’ll do differently in 2022
• 2 ways in which you’ll embrace those who care most about you
• 1 way in which you will honour the most important person in your life…you!

Further questions for you are:

How will you:

• minimise negative influences and habits
• energise yourself through engaging more in those activities, experiences and people who have a positive influence on you?

May 2022 be a year filled with good health, great happiness, peace and prosperity. Oh, and have loads of fun doing the things that energise you and give you a sense of flourishing!

For more information on Executive Coaching or other programmes offered by Brenda Eckstein International, please contact brenda@strategy-leaderhip.com or visit our website www.strategy-leadership.com

Change your mindset

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This article includes stories about princes and kings, caterpillars, toy engines and logotherapy. These may seem a very strange combination. But please continue reading as these elements add depth to the meaning of our first tip mentioned in the previous article. There I outlined twelve tips for leading through lockdown. In this current article more detail is added to the first tip, ‘change your mindset’

The question we ask is: why is it that some of us in similar situations are coping better than others during various degrees of lockdown? There are a host of possible factors to be considered. For example, some of us may feel that our personal freedom has been violated and dwell on that aspect. Others may have an innate ability to manage the present while leading to the future. And which people do you recognise as being able to persist until they have struggled to get over the next hill? Or maybe having ‘future mindedness’ as one of our top five character strengths enables us to use that strength in managing the present while leading to the future? Our propensity for coping with change is also a huge factor.

These are some of the possibilities and questions we may wish to ponder as we travel through this tough and uncertain period in our lives. Many factors may underpin our ability to deal with the current situation and accept that life will never be the same as before the current pandemic. We have to re-create our future. During this time of transition, we can improve our ability to cope through consciously working on our mindsets. In other words, we have to turn our stumbling blocks into stepping stones. This reminds me of one of my favourite poems.

Isn't it Strange?

Isn't it strange, that princes and kings,
and clowns that caper in sawdust rings,
and common-folk like you and me,
are builders for eternity?

To each is given a bag of tools,
a shapeless mass and a Book of Rules;
and each must make 'ere time has flown,
a stumbling block or a stepping stone.

R.L. Sharpe, "A bag of tools," circa 1809

In the previous article I mentioned that a metaphor for our ‘way of being’ prior to the current disaster state could be the metaphor of us as caterpillars crawling around on branches. The caterpillar has freedom. It can bask in the sunlight or hide in the shade. He or she feasts on luscious green leaves. There is motion. However, when the time is right, that caterpillar finds itself trapped in a cocoon. Isn’t that just how some of us have felt at times during various stages of lockdown? We cannot move around, we have little freedom and we feel trapped.

In looking at the cocoon from the outside it seems as though nothing is happening. Only the cocoon is visible. Yet, inside that cocoon a great metamorphosis is taking place. These unseen activities enable the butterfly suddenly to emerge.

My question to you is: ‘What are you doing during lockdown to make sure that you’ll emerge as that butterfly’? How are you feeding your mind, nourishing your soul and developing your physical abilities? This is not a time of stagnation. You can make it a time of great growth. Your attitude is important in coping with the current situation and at the same time creating your future reality.

When I think of caterpillars I think of climbing trees during childhood. When I was young one of my favourite stories was ‘the Little Engine that could’. The most well-known version was written by Watty Piper and first published in 1930. This followed a variety of versions since 1902 all with the same theme, namely to believe in ourselves even when we are faced with huge challenges.

The story is simple: a train was taking carriages of toys and good things to the children over the hill. The engine broke down. Trains passed without offering to help. And then it wasn’t the most beautiful, nor the most powerful, nor the one adhering to the correct protocol that offered to help. It was a little engine that stopped and helped. She tried so hard to take the carriages over the hill to its destination saying ‘I think I can, I think I can….. I think I can’. She knew she could and achieved her goal. Thus there was a happy ending.

Another story involving mindset is the true example set by Viktor E Frankl. He was able to physically and mentally not only survive the horrors of the Holocaust, but inspire millions through his example. As a neurologist and psychiatrist he founded the Logotherapy School of psychology and a philosophy based on the idea that we are strongly motivated to live purposefully and meaningfully. He was the author of many books, including ‘Man’s Search for Meaning’ which was published in 24 languages.

‘When we are no longer able to change a situation, we are challenged to change ourselves. Everything can be taken from a man but one thing: the last of the human freedoms — to choose one’s attitude in any given set of circumstances, to choose one’s own way.
Between stimulus and response there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom.’

Viktor E Frankl

In conclusion, the princes and kings are confined (successfully) within the accepted framework of that poem and like all of us, have choices. The caterpillar, unseen and cocooned, appears to be stagnating but it is going through a natural metamorphosis. The broken-down train, stuck on the hill achieved its destination through the persistence of the most unlikely little engine. Viktor E Frankl was trapped within the horrors of 4 concentration camps yet managed to escape and constructively make the world a better place for himself and for others.

Are you stuck in your present mindset? We may feel trapped right now and know we have to leave behind much of what we took for granted prior to the current pandemic. But we need to think of this as a transition to a brave new world. Change your mindset, change your world. The right attitude counts a great deal. And you can seek help. There are so many of us offering complimentary assistance at present.

If you’d like to participate in a complimentary one-hour Zoom workshop based on the twelve random tips to help with our coping mechanisms, please send a request via e-mail to brenda@strategy-lealdership.com And I’ll then send you an invitation.

The next two one-hour complimentary workshops will be held on:
* Monday May 25: 5pm SAST
* Tuesday May 26: 8am SAST
The content of both these workshops will be the same.

For further information on Executive Coaching and Leadership Development please contact Brenda Eckstein on +27 82 4993311 or e-mail brenda@strategy-leadership.com. The website is www.strategy-leadership.com

Twelve lessons during lockdown

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There are certain conditions that we consider ideal in order for us to function effectively as leaders, whether we are talking of leading groups or self-leadership.

Leaders like:
• Stability …. and now we are in a state of extreme …. Volatility
• certainty .... what we are experiencing now is …. Uncertainty
• simplicity .... as opposed to our current state of …. Complexity
• clarity …. instead at present we face constant …. Ambiguity

Three worlds

  1. The above describes the external VUCA world we are living in and it is highly unlikely that we can control that. But there are 2 other worlds we should consider while trying to manage the present and at the same time, lead to the future:
  2. The world of work. Here we can have some control although we are still coping with VUCA conditions. For example, in South Africa, after 5 weeks of level 5 lockdown, in some cases 1/3 of the staff were allowed to return to work this week. We are having to make our work environments safe, catch up on the ‘lost’ weeks, reallocate functions and a myriad of other tasks to get going again. We are uncertain about so many aspects of the present and future.
  3. The third world can be described as man’s ‘inner man’. Here we have a great deal of control and through working on that during our tough times, we can enhance our ‘way of being’ and prepare ourselves better for the future.

    Let me give you some background: During this tough period, globally we have experienced various levels of lockdown. I’m fortunate that I have been able to continue coaching virtually and my clients have shared many coping and future planning strategies with me. From these and my own reflections each day I have drawn up a list of ‘Twelve Lessons in coping while restructuring our new reality’. These are just of few of the many possible tips. Below is an overview and each will be expanded upon in sequential articles.

1. Change your mindset. Think of this period as a transition. It may seem as though nothing is happening. We are physically in lockdown. But picture us, prior to the current tough times, being caterpillars free to crawl around on the branches, eat the green leaves and enjoy the fresh air. Then the caterpillar becomes trapped within the cocoon. (That sounds like ‘lockdown’ doesn’t it!) The larvae are not visible and we can see no activity. Yet a great deal is happening within. After a while the beautiful butterfly emerges. Let’s try to think of this, not as a time of being trapped or stagnation, but rather as a time of metamorphosis and personal growth.

2. Reflect. Reflect. Reflect so that you can convert the sea of implicit knowledge, thoughts, and experiences into something explicit. That way you can crystallise your thoughts, understand the meaning and implement and sustain your actions where it is prudent to do so. A stop/start approach is not most effective at this time although we need to do this to re-adjust to the volatility in the changing world around us.

3. Be in touch with your inner selves. Reflection will help us to do that. We need to consciously embrace mind, body and soul. Are we remembering to exercise and nourish all three domains? Mindfulness and meditation come in here. We can enhance our mental toughness, build our resilience.

4. Manage your physical energy through building, storing and spending wisely. Understand your own energy levels. Research shows that most of us have natural highs, lows and prime times. Plan to do what is most productive for each level during that time of your daily cycle.

5. Structure so that you have a daily routine optimising your energy. Too many pyjama days will most probably not help you to become more productive. Try to develop and test new frameworks. What worked for you yesterday may not be the best for today. Build time-frames – for example, supper at 6pm, computer off at 10pm, asleep by 10:30pm. Have boundaries.

6. Become the ‘go to’ person, a leader in your field and show that expertise. There is so much you can do in order to be the ‘person of choice’, ‘business of choice’, ‘professional of choice’, ‘organisation of choice’, ‘source of choice’ etc. Two people who have done this exceptionally well during these tough times are Gary Eckstein and Mario Redlinghuys and I commend them on establishing themselves further as leaders in their fields during these tough times. They have kept up to date with emerging trends and their clients have benefitted through regular ongoing communication including Zoom sessions.

7. Communicate often. Don’t let perfection get in your way. Don’t wait until your message is perfect. Let people know what is happening timeously. Keep in touch with your business and private connections. Sustain your visibility. Find innovative ways of reminding people of your existence. Practice new ways of ‘showing up’. Check that you are combining head, heart and action in your approaches.

8. Relationships are paramount. How often are you checking how individuals in your network are doing? Use the head-heart-action approach. How can you support others whether from a business or personal perspective? Reach out. There is some-one somewhere who could benefit through your support or your sharing. What are you good at? What might others need? Strengthen existing relationships, build new. Alliances are so important right now. What can you do together?

9. Maintain the best of the past while exploring and testing new approaches. Use the past-present-future approach and practice an attitude of positive discontent. In other words, be on your toes, don’t become complacent. Constantly evaluate saying ‘is this aspect the best it can be’? If the answer is ‘yes’, that applies to this point in time. Things are changing so fast that we need to constantly check to avoid complacency. Test continuous improvement in product, service and the way we operate.

10. Manage the present while leading to the future. A great metaphor is the captain of a submarine. He has to keep the engines running while plotting and changing course. A periscope enables him to explore the external environment, the big picture. What is happening ‘out there’? Have your antennae out.

11. Use your resources to maximum advantage. We have hidden assets. Recognise and optimise opportunities in using resources. For example, one of my clients mentioned how she was starting to plant vegetables in every suitable corner of her garden. I have done the same. Another example is that we can no longer go to gyms, but we can find creative ways of using resources at home.

12. Make use of the wonderful available offers to learn, grow and connect. My free offers are open to all readers but will be allocated on availability.

• This article is an outline to maximise opportunities for your present and future. Further articles will expand on each point.
• A complimentary one-hour Zoom workshop ‘Restructuring your own reality’ based on this article. These sessions are identical but there is a choice of two dates:
o Monday May 18 5pm (South African Standard Time)
o Tuesday May 19 8am (South African Standard Time)
To book, please send me an e-mail on brenda@strategy-leadership.com (NB – please use this form of communication)
• A free one-hour individual executive coaching sessions for each of the first five people to e-mail me at brenda@strategy-leadership.com (NB please e-mail – no other form of communication – and this offer is open to existing and past clients and others who have never been coached by me before)

In summary, I have provided a random selection of only twelve tips. This is not intended as a comprehensive list but as an outline. Further tips will be woven in to the articles that follow.

For more information on Executive Coaching, please contact Brenda Eckstein on +27 82 4993311 or e-mail brenda@strategy-leadership.com. The website is www.strategy-leadership.com

Countdown to 2019

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I first published this article a year ago and the feedback was great. So I have decided to share a slightly modified version.

Life is full of countdowns. We prepare for events or calendar dates that will make a numerical or biblical difference to our lives. Children, eagerly awaiting the arrival of a certain date, are often encouraged to count the number of ‘sleeps’ until the event, whether the event be leaving to go on holiday, celebrating their birthday or the arrival of an important person. Anticipation and conscious or unconscious countdowns usually go hand-in-hand.

A significant event for many in the Western world is Christmas, marked on our calendars as December 25th. In the ‘run up’ (or shall we rather refer to it as ‘countdown’) to that date, a popular tradition, again presumably to capture the attention of children, is the counting of the ‘Twelve Days of Christmas’. I was fascinated to read that the counting should start on Christmas Day. It wouldn’t be nearly as exciting for children to begin counting the days only once they have received their presents! Another intriguing fact is that there are hidden meanings to each of the elements in the song starting ‘On the first day of Christmas my true love gave to me…’.

In general, in the Western world, once the commercial and family frenzy of Christmas have passed, adults tend to focus on the lead up to New Year. Most of us have an array of ‘new years’ in our lives, marked by various religious observances and holidays or a birthday which also results in a new numerical age for us. A ‘new year’ can also come with a change in status, for example, the transition to being legally responsible, retirement age or becoming a ‘pensioner’.

But not many are linked to ‘resolutions’ the way it is expected that people should make ‘new year resolutions’. In my opinion, few people actually enact their stated intentions, whether they be promises to themselves or to others. I’m advocating that people rather first reflect on their past, make meaning out of their reflections and then decide on possible actions.

In order to make this reflection exercise more fun, I have crafted a countdown. It is intended as a means of transitioning to a better ‘way of being’ in 2019. To help you, here are my suggestions and questions. Please list the:

• 12 top achievements in your life
• 11 people who have helped you to achieve
• 10 biggest challenges you have ever faced
• 9 learnings from these challenges
• 8 activities and experiences that energise you
• 7 people you’ll avoid because you find them toxic
• 6 things you need to continue doing
• 5 activities or thoughts you should avoid or minimise
• 4 new undertakings or practices you have space to start engaging in
• 3 things you’ll do differently in 2019
• 2 plans for big celebrations during the year ahead
• 1 way in which you will honour the most important person in your life…yourself!

Further questions for you are:

How will you:
• minimise negative influences and habits
• energise yourself through engaging more in those activities and experiences that have a positive influence on you?

May 2019 be a year filled with good health, great happiness, peace and prosperity. Oh, and have loads of fun doing the things that energise you!

For more information on Executive Coaching or other programmes offered by Brenda Eckstein International, please contact brenda@strategy-leaderhip.com or visit our website www.strategy-leadership.com

Travellers’ tips for the journey

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I smiled as I read Trip Advisor’s article on ‘Travellers’ Top Tips to Pack Smart’.  Every one of these ideas could be considered as a metaphor for preparing ourselves for an optimal journey through the next phase of our lives, whether we are referring to next year or the rest of our lives.

How might this apply to our lives?
Many of us have lives that are far too cluttered and are carrying excess baggage whether physically or emotionally. These weigh us down and deplete our energy. How do we trim down, keep just what is useful and helping us to lead better lives? And how do we carefully choose those new aspects that are fun and create adventure? Our cups soon start to overflow if we just keep adding. The new items spill out over the top. The process involves firstly clearing out excess. Then create space by stopping certain activities while being cognisant of continuing what is important and serving a purpose.

This tip also implies having spare resources to spend. As the facilitator of personal strategy, I find that when we talk of resources, individuals tend to think primarily in terms of financial resources. I assign an exercise which involves carefully considering various resources such as knowledge and access to information, skills, qualifications, personal branding, the use of personal attributes (character strengths, values, touchstones etc.), executive coaching, energy, people, networks and relationships, time, technology, transport, accommodation and many more resources.

I believe there is a parallel between the way we build, store and use the resources at our disposal and the way we can consciously build, store and use our energy in the best possible way.

How might this apply to our lives?
Not only is life moving at an accelerated pace but we are bombarded by more and more stimuli. This means that we need to take active steps to filter out what is not necessary at that time. How can we be mindful, focussed and living in the moment if we are distracted and overwhelmed by all that is going on around us? How do we selectively eliminate or reduce the effect of certain stimuli which may be unnecessary or negative at that time? We need rest so a metaphorical sleepmask could be very helpful in enabling us to filter out interfering stimuli relating to sight. The earmuffs could help us avoid hearing harassment and unnecessary sounds which are intruding on our presence.

The sleep mask and earplugs are useful in keeping out influences and stimuli which have a negative influence on our current ‘way of being’.

How might this apply to our lives?
Think of a suitcase as being the metaphor for the container of our lives.

We need to use our resources effectively and efficiently. To me, space is a resource and without space we can’t recognise or optimise opportunities.

But our lives are usually already very full. So how can we be more effective in packaging whatever we are fitting into our lives? How do we use least time and energy yet enhance the experience of whatever we do? How do we experiment in for example rolling rather than folding. How do we use disruption to our advantage? In my coaching programmes we introduce practices helping clients create space so that they can reflect productively or plan the future.

So what I’m saying here is ‘yes, we do need to fill up the gaps’ (like those when packing shoes) in a meaningful way. However, that will help to create space that we can use for productive purposes.

How might this apply to our lives?
We need to be more selective and discover items that have multiplicity of purpose. This again often requires a disruption to the way we have always unconsciously done things. How can we explore new ways of performing even the most mundane processes in our lives? In which ways can we find new uses for our existing items? For example, if I go to gym very early in the mornings, I am more likely to be able to watch sunrise on the way, take my dogs with me (they stay in the car so I can’t take them when it is too hot) and have my exercise completed before I start my workday. So there are many benefits.

How might this apply to our lives?
Often we feel overwhelmed because there is so much we need to do. Clustering similar activities or items could help us to feel more organised. Creating boundaries around them is also an important aspect of feeling ‘in control’. Some of us are better at doing this than others. What is within those boundaries is as important as what is not within, what is outside. We also need to make sure that the container is the right size and shape. And once we have become good at establishing those boundaries, how do we transfer that skill to other aspects of our lives?

How might this apply to our lives?
In order to focus on what is important on life’s journey or even parts of it, we need to remain focussed on what is important to us. It is easy to be distracted, especially when we are out of routine, in a strange place or embarking on a new journey.

Too often we are lulled into acceptance instead of choosing what is best for us. It is right for the masses, it isn’t necessarily right for us. Being pro-active and considering our options enables us to be more in tune with our own ‘way of being’.

How might this apply to our lives?
We spend our lives packing and unpacking. And it is good that we do that. However, reflecting on our actions helps us to create meaning. Through unpacking the experience and reflecting on it we can extract the essence, a simple lesson. And then we need to ask ourselves: How can I use this lesson in other fields in my life? What action should I take?

How might this apply to our lives?
The old adage, ‘sharing is caring’ applies in many aspects of our lives. Teamwork is important in so many areas. And here we can be referring to our partners, families or immediately team (both in our private or business lives). Or we could apply this to our broader network of relationships. We often forget the value of what others can add through sharing our space.

How might this apply to our lives?
In life we need energy for so many of our heart, head, spiritual, networking and other functions. Without it, action might be impeded. Connection to others gives us access to information, and assistance. This support enables us to use our own energy wisely.

How might this apply to our lives?
Stopping to record enables us to collect our thoughts and make the best possible use of information. Taking a photograph enables us to capture the moment and has great significance. In coaching programmes, where relevant, I often weave in a practice of daily pausing to take a photograph.

Use this tips in order to prepare yourself for a more successful life’s journey and you will flourish.

For more information on executive coaching, keynote speaking or training you are welcome to contact me - Phone: +27 33 3425432, Mobile: + 27 82 4993311, e-mail: brenda@146.66.90.172

Visualise to be more productive

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Do you feel overwhelmed - as though you are not achieving enough? As a leader you most probably experience the outside world as being volatile, uncertain, complex and as ambiguous (VUCA). Volatility and uncertainly make it more difficult to make decisions as variables are changing so fast that there often isn’t time to collect all the relevant information.

External forces create an environment of complexity and ambiguity. This applies in the world of work, too. New trends and challenges mean that we can no longer automatically continue to use the practices and tactics that worked in the past. The influence of Millennials makes it important to dislodge much of our traditional way of thinking. Disruption is essential in order to take advantage of opportunities for the future. The rapid advances in technology bring about many of the other changes to which leaders and other executives need to adapt. There are a multitude of other changes taking place in the workplace, too. In the real world, the practical application of the empowerment of women remains a challenge as does taking advantage of diversity.

External global and regional influences and emerging trends in the workplace result in increasing stress levels in leaders. This affects their ability to react or respond appropriately. When coaching leaders and other executives, I find that managing the present often consumes their time and energy. They find it difficult to allocate time to strategic issues, leading to the future.

These were some of my findings in my research study on ‘The role of coaching in developing character strengths in leaders’. This was part of my M Phil degree (Management Coaching) through the University of Stellenbosch Business School (2017).  As a practicing executive coach I became increasingly interested in a gap in knowledge. Why wasn’t coaching being used more effectively, in general, in developing leaders in global organisations? And what coaching approaches, programmes, models and other techniques would result in outcomes which would help clients to shift their ‘way of being’ and thus cope better? This was with specific reference to coaching leaders in global organisations. I continued testing my coaching model which I streamlined for that purpose, and continue to adjust as I gain new insights. This has helped to refine my topic and model for a potential PhD study.

But how do I, in simple terms, describe the complexity of how the model works? This has been a challenge as I need to be able to address an academic audience and also potential clients. I found that my content was too abstract and I was having a problem connecting my thoughts to something concrete. I battled. But I was very excited to find a solution during Prof Sebastian Kernbach’s outstanding course, ‘The Productive PhD’ presented at the African Doctoral Academy in January 2018. My core question when doing this exercise was, ‘how do I explain what happens to leaders during the coaching programme?’

I’m sharing the process I followed in order to demonstrate how visualising can help to take thoughts and assumptions which are implicit and convert them to explicit visuals. In other words, we can take complex messages and simplify in order to make it easier for us to explain to others and also more interesting for the audience to understand. These principles apply in academic contexts and also help us to become more productive as executives, leaders or in any other areas where we need to organise and express our thoughts. In fact, they apply to any person who wants to get their point across.

For the exercise that I’m outlining, Prof Kernbach stressed that we needed to rapidly prototype and iterate. Our aim should not be perfection or beauty in our drawings but rather on creating meaning. According to Ben Schneiderman:
‘The purpose of visualization is insight, not pictures. It is not about aesthetics.’

In other words, by working speedily and roughly, the focus is on the message rather than on the detail in the drawing.

My first attempts at depicting how my model works when coaching leaders in global organisations appeared sterile. (Please see below.) However, we had been advised to value our failures, accepting them as part of the process, so I kept this series of rapid iterations and am sharing this version with you:

A rough drawing trying to show what coaching might do

This visualisation did not achieve the desired outcome. It was not inspiring and it was hard to use this visual representation to explain the nuances of the changes that might occur in the leader as a result of being coached using an effective coaching programme. In the figure above I showed the external world (red) and the world of work (green) having an influence on the leader. These remained dominant influences during the coaching process. Moving from left to right, it showed how I visualised how the leader’s inner world (blue) was stifled but grew bigger through coaching.

But I realised that this diagram would not capture the listener’s attention through bringing the story to life. I was stuck!

I asked for help and Prof Kernbach came over to my table. As he listened, he quickly captured my message in visual format. As he proceeded, at each step he did a reality check, confirmed with me that he was understanding and on the right track. In less than five minutes, including a number of rough drawings, he arrived at the representation shown below.

Professor Kernbach’s understanding of my message. (Diagram used with the kind permission of Professor Kernbach)

He captured my intention in a fluid, flexible way. His emphasis was how the leader came into the coaching programme as a ‘frigid’ (rectangular) individual. (Seen on the left). His mouth was down and he was surrounded by the tough worlds pressing in around him. As the coaching proceeded, he was no longer a rectangle, but became a smiley resilient person. The leader has removed himself further from those oppressive worlds around him. They are still there, but in the last picture on the right (after 8 coaching sessions!) he is deflecting the demands of the external worlds.

Professor Kernbach’s interpretation inspired me to presevere and below is one of my later rough visualizations. This new series of drawings, is still ‘work in progress’ and will have further refinements, but has helped me to clarify my thoughts.

Remembering that it is neither the quality of the drawing that counts, nor how beautiful it is, but rather the ability of the presenter to clarify and express his thoughts, I quickly developed the visualization below. It needed to make it easier for me to explain my thoughts.

Brenda’s later version depicting what might happen to the leader during the coaching programme

Let me explain my rough drawing above: At the beginning of the programme, shown on the left, the leader is ‘frigid’, almost paralysed through stress. He is inflexible. I have depicted him as a blue rectangle and his mouth is down and he is not looking ahead. The external world (brown) is not separated from him. He cannot distance himself. The same applies to his life in the workplace here drawn with a green pen. In both cases, the lines inward show the pressure or expectations of both worlds and how he is absorbing all the negative energy.

As the 8-stage coaching programme proceeds, moving towards the right, the leader becomes more and more flexible, more fluid and more able to adapt. After the eighth session he has grown, wears a big smile and is looking ahead. The external (VUCA) world remains the same size, but the leader is managing to distance himself from influences that could impact negatively on him. The same happens with the world of work. In both cases, because the leader has become more resilient, he is able to deflect the influences of both worlds and this is shown in the brown and green arrows.

You may ask: ‘Where does coaching show up in the diagram?’ A good coach remains flexible and ‘in the moment’ meets the person ‘where they are at’ at that time. So the red line between the beginning sessions is straight epitomising the need to match the coaching with the needs of the rectangular leader. Towards the end of the programme, as the coaching proceeds, the client benefits, becomes more receptive and the red line becomes more wavy signifying that the coaching has also been adapted to suits the person’s needs and the coach’s approach is thus much more fluid.

As you can see, what began as a difficult task for me mellowed into a fun, thought-provoking exercise. Before the visualization exercise, I battled to explain what the coaching programme seems to achieve and even in my first set of drawings, I did not appear to be gaining positive results. However, in the final series my thoughts are clearer and I’m able to more effectively describe the likely effects of the coaching programme.

I have shared just one example a visualization exercise. Examples are everywhere… in movies, maps, pie-charts, posters etc. I’m extremely grateful to Dr Kernbach and look forward to using different learnings from his course in my own self-development running parallel to my continuous progress as a coach and researcher. In addition, others will benefit either through being coached or when I mentor other coaches.

My message is that you can cope with feelings of overwhelm by becoming more productive. Make your thoughts explicit and easier to communicate to others. For example, as a leader or other executive use visualising in doing presentations. As a researcher one of the benefits will be that you will find it easier to get your message across. Use visual thinking to your benefit when thinking, communicating and writing and there will be benefits to those you influence. By becoming more productive you’ll be helping your organisation and its people to flourish.

Use these principles and you can more easily organise your thoughts, add meaning and make them explicit thus enabling you to share with others through communicating clearly. You can become more productive!

Please contact the following for more information on:

  • Leadership development or executive coaching - Brenda Eckstein through www.strategy-leadership.com or brenda@146.66.90.172
  • Visualization workshops - Professor Sebastian Kernbach through www.vicola.org
  • The University of Stellenbosch Summer or Winter Schools: The African Doctoral Academy (ADA) - http://www0.sun.ac.za/ada/

Theoretical background
The following is intended for those who are interested in the theoretical background to the above example of a visual thinking exercise:

There is a need for a new working intelligence (Kernbach, 2018). When we engage in activities like this, Sternberg’s Triarchic Theory of Human Intelligence (reference) is relevant as we are using three types of intelligence which he refers to as ‘analytical intelligence’, ‘creative intelligence’ and ‘practical intelligence’. We are using analytical intelligence for abstract thinking and logical reasoning. Creative intelligence comes into play allowing divergent thinking in novel situations. We are also using his third kind of intelligence, practical intelligence, in order to apply the knowledge to the real world and shape our environment. This requires methods, tools and resources.

During the course we captured our message in ‘one eye-span’, a term coined by Edward Tufte whose work was based on Cognitive Load Theory (Clark, Nguyen Sweller and Baddeley, 2006). Thus, our message needed to fit on one page so that we didn’t have to turn our heads. If you can see everything at once, you are able to make sense of information more easily as, for example, you don’t have to remember what was on the previous page. Visualisation extends the brain’s capacity through Distributed Cognition to help us make our implicit thought explicit and thus available to others. The use of shape colour, space and size are used to create visual representations of our messages.

The process here demonstrates aspects of Dual Coding Theory. Processing information through two channels, here imagery and verbal, and using them together increases engagement, attention and recall. The work of Barbara Tversky is relevant in her work on ‘picture superiority’.

References

  • Black, A. (1992). Envisioning information: Edward Tufte, Cheshire, CT: Graphics Press, 126 pp. ISBN 0 961 3921 1 8.
  • Clark, R. C., Nguyen, F., Sweller, J., & Baddeley, M. (2006). Efficiency in learning: Evidence‐based guidelines to manage cognitive load. Performance Improvement, 45(9), 46-47.
  • Kernbach, S. (2018). The Productive PhD. African Doctoral Academy
  • Paivio, A. (1991). Dual coding theory: Retrospect and current status. Canadian Journal of Psychology/Revue canadienne de psychologie, 45(3), 255.
  • Sadoski, M., & Paivio, A. (2013). Imagery and text: A dual coding theory of reading and writing. Routledge.
    Shneiderman, B. (2008, June). Extreme visualization: squeezing a billion records into a million pixels. In Proceedings of the 2008 ACM SIGMOD international conference on Management of data (pp. 3-12). ACM.
    Sternberg, R. J. (1985). Beyond IQ: A triarchic theory of human intelligence. CUP Archive.
  • Tversky, B., Morrison, J. B., & Betrancourt, M. (2002). Animation: can it facilitate?. International journal of human-computer studies, 57(4), 247-262.

Painting a brighter future

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* The artist’s name has been changed in order to protect her identify. Poppy is not her real name. All other details are true.

As professional coaches we don’t usually coach family or friends and nor do we coach without permission. So, under normal circumstances I would not coach a person now aged 45 whom I had known since she was a little girl. I had been friendly with her parents at the time she graduated and then became a competent, successful and respected professional in her field. In addition, a prohibiting factor to me as a professional coach was that she had been disabled through Major Depressive Disorder (MDD) and unable to work for the last 10 years. Her ongoing support falls in the domain of professional doctors and therapists.

However, visiting her home informally for the first time, I noticed a beautiful painting on an easel. I presumed that her mother, a professional artist, had painted the artistic portrait of her daughter. However, Poppy confided that she had painted the self-portrait and that this was the last of her own acrylic paintings, created more than 10 years ago, before MDD robbed her of the ability to paint. Prior to that she had loved painting.

I was dismayed that her incredible character strength of creativity should be wasted. As a professional strengths-based coach I know how important it is for us to energise ourselves through using our strengths. As I stood admiring the painting I spontaneously gently suggested that, to get her back to painting, she should try painting a portrait of my husband and me. (I was not coaching her, just encouraging her as a friend.)

Her face lit up as she immediately agreed. I stressed that she should use her artistic licence (do it her way!), that there was no obligation, no commitment to her ever completing it and there was no deadline. I just wanted her to pick up a paintbrush and start painting again. I had no expectation but I believed in her and in her ability to complete this task.

I provided her with a choice of photos as a starting point and wasn’t even sure which she had chosen. Twice during the six month period since that chance encounter she phoned to apologise that it was taking so long.

I wasn’t even sure that she had started painting! So, I’m not sure who was more excited, Poppy or me, when she phoned unexpectedly to tell me that the painting would be ready the next day. And it was! My husband and I are both overjoyed at the outcome. This work of art will remain a symbol of huge human endeavour and achievement and a reminder of the power of positive encouragement. She later confided that at times she had blocks and panic attacks and was not able to paint. The journey was extremely difficult. She said: ‘I had underestimated the enormity of the challenge and the extent to which my illness had deprived me of the ability to even pick up a paintbrush. Without your continued support, compassion and encouragement I would have been too overwhelmed to complete the task.’

I’m pleased to say that Poppy has motivated herself not only to paint again, but her stumbling block has become a stepping stone. She has already started on the next project!

Poppy has asked me to share her story and her letter of appreciation. We both hope that this will provide encouragement to others who are incapacitated through various mental illnesses.

From: xxx (her details have been purposely removed in order to protect her identity)
Sent: Tuesday, January 2, 2018 7:08 PM
To: brenda@146.66.90.172
Subject: Reigniting the seemingly impossible ....

Dearest Brenda,

It has now been over 10 years since I was diagnosed with MDD (Major Depressive Disorder), an illness that stripped me of everything I once knew as my life; and most devastatingly my sense of "self".

Until recently, it would also be the last time I could bring myself to paint a canvas.

And then there was you ... And to me you are the heroine in this story. Your intuition and expertise in helping others ignite and reach their true potential is a gift.

Thank you for your patience, support and unfailing encouragement; and mostly for believing in me even though I couldn't.

For anyone who is interested in seeing your practice in results, I have attached a copy of the original photograph you gave me and my resultant artwork portrait.

Fondly and gratefully,

x

The photo which Poppy chose was taken by professional photographer, Karen Edwards in 2015.

Photo by Karen Edwards (2015)

The above photo provided the inspiration for Poppy who then used this as a starting point to create her artistic interpretation (seen below). You’ll notice she has included my love of vibrant colours and the Aboriginal influence relevant to our children living in Australia.

Painting by the artist (completed January 2018)

I feel emotional when considering the enormity of her achievement and feel very humble that she feels I played a part. It just happened that I was in the right place at the right time. That chance encounter opened doors for both of us. She has worked at regaining her ability to paint and achieved her goal in completing her first assignment.

However, I acknowledge that the wonderful work done by the team of professional doctors and therapists, combined with the support lovingly given by her close family provided the framework and enabled her to reach the stage where she was ‘open’ to my suggestion. On her part it also took great courage for her to accept that challenge.

Poppy did not need to discover her creative strength. She had lost the ability to apply that strength. I am deeply grateful that she has regained her dormant creative strength and that she is able to paint again. Using her strength brings her joy. I’m hoping that over time, the resulting energy from her sustained use of her creative strength will provide leverage and enable her to use her other strengths to even greater advantage. I look forward to watching her progress.

My message is clear: be open to noticing what is missing in other’s lives. Encourage them in a sincere way that is acceptable to them. Continue to ‘be there’ even remotely for the person. What may seem insignificant in the giver’s eyes can be life-changing to the receiver.

My questions for you are:

  • How can you be more observant so that you notice others’ strengths?
  • What can you do to help them change their stumbling blocks into stepping stones?
  • How are you helping others to recognise and optimise opportunities?
  • How are you sustaining support, even remotely, by continuing to encourage, even in small ways?
  • In which ways are you introducing positive new beginnings into your own life?

For further information on keynote addresses, Executive Coaching or other services offered by Brenda Eckstein International, please contact brenda@146.66.90.172

Countdown

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Life is full of countdowns. We prepare for events or marks on the calendar that will make a numerical or biblical difference to our lives. Children, eagerly awaiting the arrival of a certain date, are often encouraged to count the number of ‘sleeps’ until the event, whether it be leaving to go on holiday, celebrating their birthday or the arrival of an important person. Anticipation and conscious or unconscious countdowns usually go hand-in-hand.

A significant event for many in the Western world is Christmas, marked on our calendars as December 25th. In the ‘run up’ or shall we rather refer to it as ‘countdown’ to that date, a popular tradition (again presumably to capture the attention of children) is the counting of the ‘Twelve Days of Christmas’. I was fascinated to read that the counting should start only on Christmas Day and that there are hidden meanings to each of the elements in the song. However, I don’t think it would be nearly as exciting for children to begin counting the days only once they have received their presents!

In general, in the Western world, once the commercial and family frenzy of Christmas have passed, adults tend to focus on the lead up to New Year. Most of us have an array of ‘new years’ in our lives, marked by various religious observances and holidays or a birthday which also results in a new numerical age for us. A ‘new year’ can also come with a change in status, for example, the transition to being legally responsible, retirement age or becoming a ‘pensioner’.

But not many are linked to ‘resolutions’ the way it is expected that people should make ‘new year resolutions’. In my opinion, few people actually enact their stated intentions, whether they be promises to themselves or to others. I’m advocating that people rather first reflect on their past, make meaning out of their reflections and then decide on possible actions.

In order to make this exercise more fun, I have crafted a countdown for reflection. It is intended as a means of transitioning to a better ‘way of being’ in 2018. To help you, here are my suggestions and questions. Please list the:

  • 12 top achievements in your life
  • 11 people who have helped you to achieve
  • 10 biggest challenges you have ever faced
  • 9 learnings from these challenges
  • 8 activities and experiences that energise you
  • 7 people you’ll avoid because you find them toxic
  • 6 things you need to continue doing
  • 5 activities or thoughts you should avoid or minimise
  • 4 new undertakings or practices you have space to start engaging in
  • 3 things you’ll do differently in 2018
  • 2 plans for big celebrations during the year ahead
  • 1 way in which you will honour the most important person in your life…yourself!

Further questions for you are:

How will you:

  • minimise negative influences and habits
  • energise yourself through engaging more in those activities and experiences that have a positive influence on you?

May 2018 be a year filled with good health, great happiness, peace and prosperity. Oh, and have loads of fun doing the things that energise you!

For more information on Executive Coaching or other programmes offered by Brenda Eckstein International, please contact brenda@strategy-leaderhip.com or visit our website www.strategy-leadership.com

Top Dog

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We tend to view situations through our habitual lenses. Sometimes it is exciting to disrupt our approach so that we have a different perspective. For example, we could be curious and ask what would happen if we used the same framework and replaced expected components with new elements?

Let me give you an example: a traditional Christmas Dinner with family and friends sitting around a table could be something that most of us could picture.

Turner family Christmas lunch in Sydney - December 2017

Above is the photo of my daughter’s family gathering in Sydney Australia. If you look carefully, there is not much unusual about that photo. It is a happy picture where people are smiling and enjoying the company and good food. It is what we might expect to see.

What would happen if we took the same framework and replaced some of the components? It could disrupt our thinking! I smiled when I saw the similarities (and differences!) in the picture below in the Hilton Veterinary Hospital newsletter, also December 2017.

The purpose of my comparison is to help shake up your thinking through the questions that follow. (I’m not suggesting that we replace the joy of family gatherings by replacing people with dogs!)

Often the reason we don’t understand situations or a person’s behaviour is that our perceptions are based on our own context. Purposeful disruption can help us to adopt an ‘attitude of positive discontent’. Things don’t always have to stay the same. Sometimes our ideas (regarding change) are not going to work or be advantageous to anyone. But at least we have then explored possibilities and are more confident that we should leave things the way they are.

We need to ask ourselves what would happen if we changed either the context or some elements and then explore differences and similarities.

My questions for you are:

  • If you were to choose the people whom you’d most want around that table, who would they be?
  • How nutritious would the conversation be?
  • What routines or rituals are holding you back in any area of your life?
  • In which areas of your life are you ‘stuck’ with ‘inside the box’ thinking in your private or business life?
  • Where else could disruptive thinking benefit you?
  • Who really is the ‘top dog’ in your life?

Messages in the sand

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As I walked along the Promenade at Umhlanga, KwaZulu-Natal this morning I noticed sand-sculptures created by an entrepreneurial craftsman.  The message on one attracted my attention:  ‘Poor people progress from poverty to prosperity provided they are prepared to pay the price’.

Sand sculptures on the beach at Umhlanga, KwaZulu-Natal.

Sand sculptures on the beach at Umhlanga, KwaZulu-Natal.

This message intrigued me.  On reflection, I needed to consider it firstly from the point of view of the person who had chosen that message to display on his creation.  He himself is some-one who most probably comes from a place of poverty.  So he would have his own perspective on how lack of financial resources would impact on every aspect of his life. 

Yet he has taken constructive action in finding a way of combining his skills to create masterpieces. And he has developed his work to incorporate a distinct African flavour.  He has needed few resources as in that environment, he has no rent and the sand can be used freely.  The water he needs to dampen the sand is easily accessible.  He most probably has no formal employment so the opportunity cost is minimal.  And he has chosen to work in a system where there is a captive audience which will bring financial gains.  Locals and foreign visitors frequent the Promenade to have their daily exercise, to walk from one part of Umhlanga to another or to enjoy the seaside attractions. 

Secondly, I needed to consider or reflect on his work and his message in terms of how it applied to us, the passers-by.   I am always impressed when people take positive action to meet the challenges facing them.  Our rate of unemployment in the formal sector is unfortunately exceptionally high in South Africa.  So this man has recognised and optimised opportunities.  Many people, even if they saw possibilities may not convert them to constructive behaviour which would bring positive outcomes.  Yet, this man has done this, setting an example to others by achieving measurable outcomes.

And let’s also look at his message in terms of its interpretation.  I’ll do that in true coaching tradition by asking you, the readers to consider the following questions:

  • In which ways are you suffering from poverty? For example, you may be financially poor, time-poor or even emotionally poor.
  • In relation to your poverty, where are you now on a scale of 1 to 10 with ten representing ‘prosperity’ and your score would show where you perceive yourself to be at present.  If you are financially poor, your assets at present may be R1000 or less (poverty) and your goal R10000 (prosperity).  Thus you’d score yourself as 1.
  • What plans can you put in place in order to achieve your goal – in other words, to move you from 1 to 10?
  • How can you measure your progress?
  • What price will you pay to achieve this?

I would add that a BIG question might be:  what price are you paying for not taking action to move from poverty to prosperity?  I believe that paying a price is part of what needs to be done, but other constructive action is also necessary.  Rights and responsibility go hand-in-hand.  

While I fully appreciate and abhor the poverty in which some find themselves, I wish that more were able to come and see what a man like this has done and be inspired by his work.  He has thought outside the box and found employment that lifts him out of the realm of hopelessness in which many tend to exist.  He may not yet have moved far along his journey from poverty to prosperity, but he certainly deserves to stop paying and start enjoying his achievements.

For more information on keynote addresses, leadership development and coaching please contact Brenda at brenda@stategy-leadership.com or +27 33 342 5432.

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