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Session 3

Theme

And – something extra = continuous improvement

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Apple

Music

http://strategy-leadership.com/wp-content/uploads/2012/10/Bon-Jovi-Because-We-Can.mp4

Ringtone

Movie clips

Warren Buffett – Why customer experience is crucial for business

The danger of a single story
 
The Power of Words
 

How do I remain authentic?

Blog

Communication Skills

Articles

Environmental, Social and Governance (ESG)

It's time to rethink Continuous Improvement - HBR blog - Ron Ashkenas

It's a Brand-You World - Time Magazine - Jeninne Lee St. John

How to Reinvent Your Personal Brand - HBR blog - Dorie Clark

Other resources

Flow: how to turn stumbling blocks into stepping stones - Chapter 25, The Big Picture

Poem

The Blind Man & The Elephant

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